FAQ

Before you order.

Plain answers about physical custom products from Sixth Line Studio in Oakville.

Is there a minimum order?

Many Sixth Line Studio products have no minimum, so you can order a single piece. A few items ask for a set quantity—for example team bag tags and school trip bag tags start at 5, going-home packs at 5, and some tattoos and stickers at 20. Each product page lists the minimum.

How does a custom order work?

Choose a product, add names, numbers, colours, or a logo, then add it to the cart or request a quote. Sixth Line Studio sends a proof when the design needs one. After you approve it, we make the order. For five or more of the same item, volume pricing may apply.

Do you send a proof before making my order?

Yes. On products that need a layout, crest, photo, or roster, Sixth Line Studio sends a proof before anything is made. Check names, numbers, spelling, and colours on that proof. Once you approve it, we make the piece to the approved design.

What files do I need to send?

A high-resolution logo, crest, or photo helps when you want that artwork on the piece. Name-and-number designs can go straight to the cart. You can upload a file on the product page or after payment. If the file is larger than 2.5 MB, email it to hello@sixthlinestudio.ca. Sixth Line Studio still sends a proof when the layout needs one.

Where is Sixth Line Studio located?

Sixth Line Studio is at 75 Germorda Dr, Oakville, ON L6H 1A9, Canada. We make physical custom products here for teams, schools, occasions, and businesses, and we ship farther when you choose mail at checkout.

Do you make physical custom products, or only designs?

Physical products. Sixth Line Studio makes finished custom pieces you can hold and give, such as bag tags, door flags, ornaments, and keychains. We are a product studio, not a graphic-design-only studio.

Do you ship across Canada?

Yes. Cart orders can be mailed, with postage calculated at checkout. Sixth Line Studio also ships to the United States. Oakville pickup is the other option. Same-day local delivery is only listed on the occasion product pages that offer it.

Can I pick up my order in Oakville?

Yes. Oakville pickup is at 75 Germorda Dr, Oakville, ON L6H 1A9. Choose pickup at checkout. After you pay, Sixth Line Studio emails you to confirm a pickup time.

How long does a custom order take?

Timing is listed on each product page and starts after the proof is approved, or after details are confirmed when no proof is needed. Many team pieces take about 10–15 business days. Stickers, tattoos, and some occasion items are faster. If a deadline matters, tell us before you accept a quote; rush dates need to be confirmed in writing.

Do you offer volume pricing for teams and classes?

Yes. Orders of five or more often qualify. Several products take 30% off at that quantity, and some list a volume table. Planning five or more? Use Talk to Us and Sixth Line Studio will confirm the price in a quote.

Do you make custom hockey team gifts?

Yes. The Teams collection includes jersey bag tags, hotel door hangers, change-room flags, player cards, custom pucks, stick frames, and sponsor gifts. Most products work for other sports, not just hockey. Browse Teams or request a team quote.

What size hockey bag tag do I need?

For a hockey team, choose the 8 cm size. Hockey bags are large, so the bigger tag is easier to spot. For a school backpack or a smaller bag, choose 5 cm.

Do I need to send a jersey to order a Team Bag Tag?

If you have a jersey file and want the tag cut in that uniform shape, send the file. Name and player number are the only required details. We can make a jersey-shaped tag from your team colours without a jersey design file. If the file is larger than 2.5 MB, email it to hello@sixthlinestudio.ca.

Are Team Bag Tags only for hockey?

No. Each tag is cut in the shape of a sport jersey or team uniform—hockey, soccer, basketball, or another sport. Name and number only is also fine.

Are the bag tags printed on both sides?

Yes. Front and back are printed. Team colours, an optional crest, and the player’s name and number can appear on both sides of the 3 mm acrylic tag.

Is there a minimum order for team bag tags?

Yes. Minimum 5 Team Bag Tags. Ten or more of the same size on a single order receive 30% off. For a full roster, request a team quote on the Team Bag Tag page.

How long does a Team Bag Tag order take?

About 10–15 days after the proof is approved. Rush orders can be placed from November, 5 business days after the design is approved.

Can the whole team get matching bag tags?

Yes. Share the sport or uniform, colours, optional crest, and the player list. Sixth Line Studio proofs the front and back, then cuts and prints each player’s tag as one team set.

What should be on a hockey tournament checklist for a team?

Before an away tournament, many teams order custom bag tags so gear is easy to spot, hotel door hangers so rooms are easy to find, player ID for helmets and sticks, and a travel pouch for small items. Sixth Line Studio makes those pieces in Oakville. Also pack the usual equipment, extra tape, and a printed tournament schedule.

Do hockey teams need hotel door hangers for tournaments?

They help on the road. Sixth Line Studio hotel door hangers put the player’s name and number on the front and a do-not-disturb design on the back, in the team colours. CAD $10 each, tourney season special (was CAD $18). No minimum order.

How do we keep hockey bags from getting mixed up at a tournament?

Put a custom bag tag with the player’s name and number on every bag. For hockey bags, Sixth Line Studio recommends the 8 cm Team Bag Tag, because hockey bags are large. The tag hangs on a locking cable, so it stays on in a crowded locker room.

When should we order custom items for a hockey tournament?

Order before the trip. Hotel door hangers take about 10–15 days after the proof is approved. Team Bag Tags take about 10–15 days after the proof is approved. If the tournament date is close, tell Sixth Line Studio before you accept a quote.

Still deciding?

Tell us the occasion, the people, and what you already know. We’ll help you find the right piece.

Talk to Us